YourFREEMeds.com Privacy Policy

At YourFREEMeds.com carrying on business as 'YourFREEMeds.com', safeguarding your confidentiality and protecting your personal information is a primary concern.

This Web site contains links to other sites that are not owned or controlled by YourFREEMeds.com. Please be aware that we, YourFREEMeds.com, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by YourFREEMeds.com.


The Types of Personal Information We Collect

Credit card details are not stored on company database or server. We process our transactions through and SSL environment. The choice to provide us with personal information is always yours. However, your decision to withhold particular details may limit the products and services YourFREEMeds.com is able to provide and make it more difficult for us to advise you or suggest appropriate alternatives. If YourFREEMeds.com is unable to accommodate your request based on the information that has been provided, we may ask for additional details in order to identify other ways to be of assistance. We may also maintain a file containing contact history that is used for customer inquiry purposes.

YourFREEMeds.com may collect anonymous/non-personal information. Anonymous/non-personal information is information that cannot be associated with or traced back to a specific individual or business entity. We collect this information for marketing and research purposes to help increase our efficiency and customer service.


The Purposes for which we use Personal Information

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. When you place an order with us you will be sent an invoice as well as regular emails pertaining to the status of your order. All customers are automatically signed up to our mailing list of which they may remove membership from their account information page.

We will occasionally send you information on products, services, special deals, and promotions. Out of respect for your privacy, we present the option not to receive these types of communications.

We will send you service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

YourFREEMeds.com may use personal information to offer additional products and services sold by YourFREEMeds.com. We will not furnish personal information to an outside organization for its use in marketing or solicitation, without your prior consent.

YourFREEMeds.com only uses personal information for the purposes that we have disclosed to you. If for any reason your information is required to fulfill a different purpose, we will notify you and ask you for your consent before we proceed.

In some instances such as a legal proceeding or court order, YourFREEMeds.com may also be required to disclose certain information to authorities. Only the information specifically requested is disclosed and we take precautions to satisfy ourselves that the authorities who are making the request have legitimate grounds to do so.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

There are some situations where we are legally permitted to disclose personal information such as employing reasonable and legal methods to collect a delinquent account, a medical emergency or suspicion of illegal activities.

YourFREEMeds.com sometimes contract outside organizations to perform specialized services. Our trusted service suppliers may at times be responsible for processing and handling some of the information we receive from you.

When you visit our web site, information is not collected that could identify you personally unless you choose to provide it voluntarily. You are welcome to browse the web site at any time anonymously and privately without revealing any personal information about yourself.

Opting Out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference in your account information by unchecking the "Send me emails for discounts and coupons" checkbox.

Supplementation of Information

We use Third Party Software to verify your identity, in order to reduce the risk of fraudulent purchases and keep our prices low.

We purchase marketing data from third parties and add it to our existing user database, to better target our advertising and to provide pertinent offers in which we think you would be interested. To enrich our Profiles of individual customers, we tie this information to the personally identifiable information they have provided to us.

Agents

We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes. The types of information we share with these companies include: name, address, phone number, email address, and payment details in the event it is a bank processing your transaction.

Service Providers

We use other third parties such as Live Chat and Hacker Safe to provide enhancements to customer service on our site. When you browse our website your information is being shared with the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose. The types of information shared with these third parties can include your browser type, the search terms used to arrive to our web site, as well as where you have been while on our web site and how long you have been there for.


Security Measures

YourFREEMeds.com uses current technologies and maintain security standards to ensure that your personal information is protected against unauthorized access, disclosure, inappropriate alteration or misuse. All safety and security measures are also appropriate to the sensitivity level of your information. Electronic client files are kept in a secured environment with restricted access. Paper-based files are stored in restricted access areas.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

YourFREEMeds.com manages our server environment appropriately and our firewall infrastructure is strictly adhered to. Our security practices are reviewed periodically and we employ current technologies to assist us in protecting the confidentiality and privacy of your information.

In the course of daily operations, YourFREEMeds.com attempts to restrict access to personal information to authorized employees who have a legitimate business purpose and reason for accessing it. As a condition of their employment, all employees of YourFREEMeds.com are required to abide by the privacy standards we have established and to follow all applicable laws and regulations. Unauthorized access to and/or disclosure of client information by an employee of YourFREEMeds.com is strictly prohibited. All employees are expected to maintain the confidentiality of personal information at all times and failing to do so will result in appropriate disciplinary measures, which may include dismissal.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We link the information we store in cookies to personally identifiable information you submit while on our site. The information that can be stored in a cookie can include your customer ID and password (if you chose to save the password when logging into your account), the contents of your shopping cart, and whether or not you were referred by an affiliate.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's 'help' file.

We set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. This privacy statement covers the use of cookies by YourFREEMeds.com only and does not cover the use of cookies by any advertisers.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information.


Accessing and Amending Your Information

Decisions are often made based on the information we have. Therefore, it is important that your personal information on record at YourFREEMeds.com is accurate and complete. As a customer, you have the right to access, verify and amend the information held in your personal and financial files. To access this information simply login to your account from the homepage, then click on the "Go" button under the "Account Information" section.

To help YourFREEMeds.com keep your personal information up-to-date, we encourage you to amend inaccuracies and make corrections as often as necessary. Despite our efforts, errors sometimes do occur. Should you identify any incorrect or out-of-date information in your file(s), we will make the proper changes and provide you with a copy of the corrected information. Where appropriate, we will communicate these changes to other parties who may have unintentionally received incorrect information from us.


Privacy Officer

Customers may direct any questions or enquires with respect to our practices or your personal information by contacting YourFREEMeds.com privacy officer, as follows:

Email: help@yourfreesmeds.com
Phone: 1-800-431-1660

Mailing Address:
YourFREEMeds.com
POBOX 560-1260
Escazu. Costa Rica


Updating this Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

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